sparrow

Get in touch

Email us at support@sparrow.love. Tell us what's going on, your sparrow username if you have one, and the device you're using.

Common questions

How do I add friends?

Sparrow is invite-only. Create a group from the You tab, tap "Invite link" to generate a link, and send it to a friend. Anyone who taps the link joins your group and can see your trips.

How do I update my city?

Tap the round + button on the home screen and pick your new city. Updates are always manual — sparrow never moves you in the background.

How do I appear on the map?

Open You → Edit profile → toggle "Show me on the map". Your friends in shared groups will then see a pin for your current city. Off by default.

How do I report or block someone?

On any trip, event, group, or profile, tap the small "Report" control to flag content. On a friend's profile, tap the three-dot menu and choose "Block". Blocked users disappear from your map and feeds — and you disappear from theirs. We act on reports within 24 hours.

How do I delete my account?

Open You → scroll to the bottom → tap "Delete account". This permanently removes your profile, trips, events, RSVPs, and group memberships. The action cannot be undone.

Push notifications aren't working

Open You → Notifications → tap the toggle. Make sure sparrow is allowed to send notifications in iOS Settings → Sparrow → Notifications. If pushes still don't arrive, email us with your iOS version.

Privacy & safety

Read our Privacy Policy and Terms of Service. Sparrow has zero tolerance for objectionable content or harassment — reported content is reviewed within 24 hours.